Focus of the Marketing Plan Essay Example for Free

Focus of the Marketing Plan Essay †¢Construct an overview of internal and external contingencies, describing at least two internal and three external contingencies and how they impact the sports marketing plan. †¢Justify market selection decisions including the psychological and sociological factors as influences. Include targeting and positioning of the product(s). †¢Generate a Sports Marketing Mix for your organization to address the promotion mix of advertising, public relations, sales promotion, and pricing. †¢Create a plan for the marketing process. Within that plan include a control phase and an implementation strategy. Any unique issues should also be addressed in this section, including the impact on facilities and any specific departments or segments of the organization impacted by the plan. Writing the Marketing Plan The Marketing Plan: †¢Must be eight to ten double-spaced pages in length and formatted according to APA style as outlined in the approved APA style guide. †¢Must include a cover page that includes: Student’s name Course name and number Title of paper Instructor’s name Date submitted †¢Must include an introductory paragraph with a succinct thesis statement. †¢Must address the topic of the paper with critical thought. †¢Must conclude with a restatement of the thesis and a conclusion paragraph. †¢Must use APA style as outlined in the approved APA style guide to document all sources. †¢Must include, on the final page, a Reference Page that is completed according to APA style as outlined in the approved APA style guide.

The similarities of leadership styles

The similarities of leadership styles Purpose of this study is to examine the similarities of Servant leadership, transformational and transactional theories and also examine the Contribution those theories make to the understanding of leadership. Introduction: Leadership has a major role in 21st century in all sectors. Here I am going to discuss about understanding of what leadership is, is there any similarities among three theorists on what fine or valuable leadership ought to be. Expectation, in the 21st Century leader should be moral, social and ethical responsible. What is leadership? Leadership is a process of influencing the people to obtain the desired goal. There are many authors giving different definition. Goleman (2000): A leaders singular job is to get results. House et al (2004): Leadership is the ability to motivate, influence and enable individuals To contribute to the objectives of organizations of which they are members. Stogdill (1974): Leadership is an influencing process aimed at goal achievement. Johns T (2008) says: A leader takes people where they want to go. A great leader takes people where they dont necessarily want to be, but ought to be.There are a number of types of leaders who adopt different leadership styles According to Richard Bolden (2004), Different leadership theories were revealed and classified.   And also only few leadership theories reached to people. They are: Great Man Trait Contingency Situational Behavioral Participative Management ( transactional leadership theory ) Relationship (transformation , servant and team leadership) Now I am going to discuss about transformational, transactional and servant leadership. Transformational leadership: James Macgregor Burns was the first person who forward concept of transforming Leadership. Burns (1978) states, Transforming leadership as a process where leaders and followers raise one another to higher levels of morality and motivation(p.20). Transforming leadership can answer in a relationship of mutual Stimulation and elevation that converts followers into leaders and may convert Leaders into moral agents(p. 4) and then bass b.m was developed the transformation leadership. Bass (1996), Transformational headship happens when a Leader encourage followers to share a vision, allowing them to achieve the vision, and providing the opportunity to develop their individual potential. covey (1992) says, The goal of transformational leadership is to transform people and organizations in a literal sense, to change them in mind and heart; enlarge vision, insight and understanding; clarify purposes; Make behavior congruent with beliefs, principles, or values; and bring about changes that are permanent, self-perpetuating, and momentum building(p.287).Transformational lea ders serve as role models, and also (Kelly, 2003) mentioning about how transformational leadership motivates its followers by following Maslows hierarchy. Transformational leader raise people from low levels of need (food, water, etc) to higher levels (self actualization). Components of transformational leadership: Four common Is are, 1. Idealized influence: Transformational leaders behave in ways that result in their being role models for their followers. The leaders are admired, respected, and trusted. 2.  Inspirational motivation. Transformational leaders act in ways that inspire and encourage those around them by providing sense able and challenge to their followers, work. Team spirit is aroused. The leader creates clearly communicated expectations that followers want to meet and also demonstrates commitment to goals and the shared vision. 3. Intellectual stimulation. Transformational leaders encourage their followers hard work to be inventive and new, modern by questing assumptions, reframing the troubles, and approaching mature situations in new or different ways. Creativity is encouraged. Followers are encouraged to try new approach and are not criticized because they differ from leaders idea. 4. Individualized consideration. Transformational leaders pay special focus to each individuals needs and to help them achieve their higher level needs. Trace over individual talents. Being a coacher and mentor to his followers and colleagues are developed to consecutively higher levels of potential. Source: (Kelly, 2003) Characteristics of transformational leader: According to (Tichy and Devanna, 1986), they have seven characteristics to inspire their followers to achieve beyond the expectation. 1. They visibly see themselves as change agents 2. They are brave 3. They believe in people 4. They are driven by a strong set of values 5 .They are life-long learners 6. They can cope with complexity, uncertainty and ambiguity 7. They are visionaries Example of successful transformation leadership: There are many leaders succeed in the way transformational leadership qualities. Mahatma Gandhi is Transformational leader representing charismatic qualities. Lou Gerstner is a transformational leader retired Chairman and CEO of IBM (1993 to 2002). He entered in IBM when it was in $8.1 billion loss in 1993 after recognizing the companys problem are wrong validation, only looking for results and values. IBM had become small-minded and nonflexible (Sheppard, 2002). Lou Gerstner entirely transformed organizational culture. For example, shut down infamous IBMs dress code to reproduce better the clothing of their customers (Sheppard, 2002). Another example for transformational leader is Lee Iacocca, who is accredited with saving the Chrysler Corporation (1980-1992). Chrysler Corporation when it was on the edge of bankruptcy. He taken responsibility and he set about transforming the principles to his contiguous subordinates. He began to restructure the corporations culture. Because a trans formational leader gives confidence to others to become transformational leaders, soon the whole organization was packed with successful leaders (Kelly, 2003). Transactional leadership: Transactional leadership emphasizes Social transaction or exchange between followers and a leader that involves involves a number of transactions based on reward. The transactional leader makes clear what he want, Performance expectations, goals, link between goals and rewards. The leader also watches followers performance And if any mistakes occurring towards the goal, the leader appear to correct (Burns 1978). In practice, these leaders use more closed and leading questions (Randell, 1997). Components of transactional leadership: (Bass Avolio, 1994) Contingent rewards: It refers to a prearranged agreement: If you do as we agreed then it specifies expectation and sets goals. Active management-by-exception : It refers to behavior where the leader is actively monitoring a follower: I am seeing to it that you (do not) the leader is strongly supervising and has specified corrective actions for mistakes. Passive management-by-exception: It occurs when the leader is passively monitoring a follower: If I happen to notice that you (did not) ; the leader takes corrective action in the case of mistakes if these are found out. All these behaviors work on the principles of expectancy of reward and fear of punishment, related to needs that are lower on Maslows hierarchy Characteristics of transactional leadership: according to Marcbowles (2003), They setting a clear goal. They create targets for each individual and the team They spot performance gaps. They wont trust their followers, they monitor their performance. They take corrective actions when necessary. They gaining promise to performance and tasks through pay, reward, appreciation and honor. Example of successful transactional leadership: Transactional leadership is mostly follow by managers and CEO in many organizations in 21st century. Ezine (2010) mentioning about Steve Jobs chairman and CEO Apple inc.he got award best CEO OF 2009 by TIMES. He is the famous transactional leader. Steve Jobs was famous for his down to world and job oriented nature of his leadership in apple computer. http://ezinearticles.com/?Leadership-StylesTransactional-Leadershipid=4262945 Servant leadership: Servant leadership sights a leader as a servant. Servant leadership was developed by green leaf in 1970, he said that The servant-leader is servant first. It begins with the natural emotion or feelings that one wants to serve, to serve first. Then mindful choice brings one to aspire to lead. Such a person is sharply different from one who is Leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions. (Greenleaf et al, 1998). Katzenbach and Smith (1993) highlights The importance of leaders knowing when to follow The importance of the leader acting as supportive person to their followers to achieve task rather than just directing. They propose that the leader should ask questions rather than giving answers; provide opportunities for others to lead them; Components of servant leadership: According to (Laub, 1999) cited in (Smith et al, 2004), Servant leadership has six distinct components: Respecting people Rising people Building society Displaying legitimacy offering leadership shared leadership Characteristics of servant leadership: They Serve others needs before their needs They believe in people They are very simple and caring personalities They Provide opportunities to learn and grow They create Strong interpersonal relationships divide power and release control divide status and promote others Example of Successful servant leadership: Maxwell j (2007) add the new law in The 21 Irrefutable Laws of Leadership Leaders Add Value by Serving Others, he described about serving others ,can make huge values(profit) in the organization. Adding Profits by Adding Value Costcos CEO, Jim Sinegal, believes the success of Costco comes from treating his employees well. Transactional versus Transformational leadership: According to Bass (1985) transactional leader motivates subordinates by exchanging rewards for services provided. Transactional Leader mainly focused on goal. Leader has been gaining promise to performance and goals through pay, reward, recognition and praise. Transformational leaders, on the other hand, motivate subordinates to perform beyond expectations.. Bass argued that such performance cannot be achieved through transactional leadership alone. A Comparison of Transactional and Transformational Leadership: Leithwood and Jantzi (2000) end that transactional leader more generally apply teleological principles (teleology is the study of goals, ends and purposes.) Where as transformational leaders deploy deontological ethics. Servant Leadership versus Transactional Leadership: Servant leadership and transactional leadership are evident in a number of ways. Servant leaders emphasize activities that fans of well-being, while transactional leaders focus on the activities of routine maintenance and resource allocation followers of monitoring and management to achieve organizational goals. Contrary to the chief servants who influence followers through personal development and empowerment, the transactional leader influences followers through the use of rewards, sanctions, and formal authority and position to induce behavior consistent. According to Blanchard and Johnson (1985), transactional leaders create strong expectations about the behavior of employees, as well as clear guidance on employees receive rewards for meeting the expectations of transactional leader.Li Thus, leaders use transactional contingent reward behavior to implement transactions with followers to achieve work goals (Bass, 1985). Servant Leadership versus Transactional Leadership: According to the stone and his colleague point of view servant leadership and transformational leadership, both models incorporate characteristics such as value, vision, power, molding, belief, honesty, and designation (Stone et al., 2003).Transformational leadership and servant leadership have similar qualities such as individualized appreciation and consideration of followers. A Comparative Model: Servant and Transformational Leadership The Servant Leader model, the leaders motivation to lead occurs from a fundamental attitude of social equality. The servant leaders system believes that He or she is no better than those headed. The All associates of the organization have equal privileges to vision, value, and information. The leaders role is to make easy the appearance of a community within the organization. According to (Laub, 1999), the key inventiveness for Servant leadership is importance of people, rising people, structuring community, displaying legitimacy and sharing management. Possible impacts of these drivers could be: higher capable people, more moral people, better negotiator, well-built interpersonal relationships, establishment of shared visions, and clear tasks. It is discussed here that these results in combination with the leader initiatives that produce them to form a spiritual generative culture. Transformational leader model, the key initiatives for the transformational leader is II or charisma behavior, IM, IS and IC. These Components lead to: role modeling, high moral standards, caring about others needs requirements, communication of hope, shared visions, innovations, risk taking, and quizzical of practices and systems. Servant leadership tends to develop a more fixed method to the exterior environment than transformational leadership. The transformational leaders motivation is aimed at for more toward achieving targets for the organization, which will reveal on his/her capabilities, and the success of these leaders is calculated by the level to which they acquire organizational rewards. The Servant leaders motivation is mainly focus on its follower the personal growth, thus the servant leaders achievement is calculated by the level to which the follower moves on the way to self actualization. Source: smith .B et al( 2004) CONCLUSION: leadership is attitude not a role. Leadership in Leadership, It seems, is increasingly becoming the universal remedy of the 21st Century and its emphasis is turning towards the moral, social and ethical responsibilities of leaders. Transformational leadership is suitable for dynamic organization and servant leadership suitable for static organization such as church, non-profit organization, non-government organization. Most of leader using transactional leadership theory while they using transformational leadership. There is nothing as practical as a good theory (Lewin, 1935). So Todays leaders need to be skilled in change management to adopt in any situation CHRISTINA OSBORNE (2008).

Secret History or the Horrors of St. Domingo Analysis

Secret History or the Horrors of St. Domingo Analysis Analysis of Leonora Sansays Secret History; or, The Horrors of St. Domingo Leonora Sansays Secret History; or, The Horrors of St. Domingo provides a personal historical narrative surrounding the Haitian Revolution. A manuscript in this manner can offer historians a voice to elements of the Revolution that would otherwise be lacking or silent when studying other writings of the period. The manifestos of the revolutionaries, writings of the dominant class and government/military documents often provide the primary materials for research and historical text; however, it is the personal narrative that illuminates certain moods and philosophies that can be overlooked or when emphasising the dates and names surrounding an event. Sansays narrative takes the structure of an epistolary novel, a novel containing a series of letters, written by an American, Mary, to her personal friend Aaron Burr, who at that time was the vice president of the United States. Mary traveled to Saint Domingue in 1802 with her sisters French husband, St. Louis, in hopes of salvaging an estate lost during the early years of the Haitian Revolution. As a secret history, the novel has its foundation in the dawdling relationship between, Leonora Sansay, and Aaron Burr. Like the protagonist in the novel, Mary, Sansay was a close friend of Aaron Burr; and like Marys fictional sister, Clara, Sansay was married to a French officer from Saint Domingue, Louis Sansay. Demonstrating that, the novel is generously based on Leonora Sansays experience in Saint Domingue during the final years of the revolution, 1802-03. On the first reading, Sansays novel seems to give scarce attention to the devastating events of the Haitian revolution. The politics of race and colonial power, and the often horrific scenes of warfare that took place during the very years of the novels account are behind the scenes. Indeed, given Sansays weakness for descriptive accounts of, for instance, the â€Å"innumerable lustres of chrystal and wreaths of natural flowers ornamented the ceiling; and rose and orange trees, in full blossom (Sansay,74) transported aboard a French naval ship in the harbour of Saint Domingues Le Cap Franà §ois to form the backdrop of the Admirals ball, it would be easy to dismiss the novel and its characters as exemplary of an aristocratic temperament. But it is this temperament of the French colonials that makes the document so interesting and important. Michael J. Drexlers introduction to Sansays novel touches on how Secret History has been viewed in the past, and how these views changed with the scholar Joan Dayan. Dayans text Haiti, History and the Gods, was the first serious scholarly use of Sansays writings, â€Å"[f]or Dayan, the novel is both a social history of French decadence and a glimpse of trans-cultural, or trans-racial, mimicry, fantasy, and desire† (Sansay, 26). What this means is, the novel would seem to focus on the excesses of a French colonial regime that is wilfully removed from the life and death brutalities of the colonial slave system that brought about the revolt occurring outside the doors of its gilded fantasy world of extravagance and indulgence. The question that arises, with the knowledge of the how the book has been overlooked in the past by other historians, is how would Sansays work be of use to a young historian? Having a fundamental understanding of the concerns, causes and conclusion of the revolution in Haiti, assisted in a greater understanding of the novel. In Secret History the politics of French colonial warfare are displayed within the hidden, private desires that flow through the characters. The secret history conjectures a structural relation between the public and the private: each genre privileges a different pole as the primary location of meaning, but both foreground the necessary conflict and reliance of one set of meanings upon the other. This understanding of the characters relations to each other and their surroundings sets a mirror upon the countrys complex interactions. Metaphorically, then, love is colonial warfare. However, the love plot assumes more essentially violent dimensions when St. Louis imprisons Clara in their house threatening to kill her if she attempts to leave. When the armed forces of General Jean-Jacques Dessalines draw near Le Cap, Rochambeau takes advantage of the occasion to invite Clara to safety aboard a French vessel; an offer she declines out of fear of incurring her husbands wrath. The more horrifying truth for Clara, than the soon-to-be-realized threat of the massacre of all the white residents of Le Cap by Dessalines black revolutionary forces, is the menace of being murdered at the hands of her white husband. Yet colonial warfare ultimately offers Clara a surprising escape route from her husband: as Le Cap falls under siege, Mary writes, All the women are suffered to depart, but no man can procure a passport (Sansay,105). Mary and Clara are able flee Saint Domingue and break away from from St. Louis by traveling to Cuba and later Jamaica in the company of other women displaced by the revolution and scattered across a colonial Caribbean landscape. The cruelty of patriarchy in the novel is clearly interrelated to that of colonialism and race politics, a pairing underscored by the formation of a quasi-utopic community of husbandless Creole women at the close of the novel. This novel does possess a certain amount of fictional material, just as any fictional historical narrative will, but there is not a wealth of biographical information available about Leonora Sansay. Michael Drexlers introduction to Secret History provides a useful and comprehensive account of Sansays career. The narrative itself provides quasi-autobiography of Sansay, which discerning historians will find useful. On top of this, Sansay does grant her audience with a believable and accurate backdrop. The Haitian Revolution began in 1791 and ended with the establishment of the first free black republic in the west in 1804. During which time, French and Spanish troops, in a dizzying number of shifting alliances and oppositions, fought white Creole populations, free persons of color, and slave factions, vying for control of the country. By 1800, the black leader, Toussaint Louverture secured control of the island as a whole, but in 1801, the French General Leclerc, who was dispatched to Saint Domingue by Napoleon to reassert French control, captured Toussaint and sent him to France. In Sansays novel, Mary and her sister arrive in Le Cap Francais while Leclerc is in command; thus basing her novel in a sound and accurate setting, proving valuable for scholars. At the outset of our examination of Secret Historywe discussed how a personal narrative can provide a unique voice to any historical event. The opening sentence of Sansays epistolary novel outlines an antagonism between the life of the physical body and that of the Haitian social body: We arrived safely [in Saint Domingue] after a passage of forty days, during which I suffered horribly from sea-sickness, heat and confinement; but the society of my fellow-passengers was so agreeable that I often forgot the inconvenience to which I was exposed (Sansay, 61). The reader can note the difference between the first half of the sentence, which describes the travails of a sea voyage of biblical length and duress, and the second half, which casually dismisses the pains of the flesh in favour of the pleasures of sociability. An inappropriateness of empirical registers marks the opening of the novel, and while this incongruity asserts itself as slightly jarring initially, it becomes increasingly pronounced as the novel unfolds. Indeed, the contrast embedded within the opening sentence augments the intentional exaggeration throughout the novel such, that within a few short pages we find scenes of bayoneted bodies intermingled with blushing glances exchanged at balls in the colonial palaces of Saint Domingue. However exaggerated the text may seem it still opens a precious gem of information that cannot be overlooked or undervalued.

Women in Oedipus Rex Essay -- Oedipus the King Oedipus Rex

Women in Oedipus Rex  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚         Charles Segal in Oedipus Tyrannus: Tragic Heroism and the Limits of Knowledge explains one of the pivotal functions of Jocasta in Sophocles’ Oedipus Rex:    The second series begins with Jocasta. . . .Now Oedipus is pursuing the killer as possibly the same as himself. . . . In this set his goal shifts gradually from uncovering the murderer to discovering his own parents. The confidence and power that he demonstrated in the first series of encounters gradually erode into anger, loss of control and fear (72).    This essay will reveal the role of women in the drama, the attitude toward women, the contribution of women to plot development, and other considerations relevant to women in Oedipus Rex.    Michael J. O’Brien in the Introduction to Twentieth Century Interpretations of Oedipus Rex, maintains that there is â€Å"a good deal of evidence to support this view† that the fifth century playwright was the â€Å"educator of his people† and a â€Å"teacher†. Sophocles in his tragedy, Oedipus Rex, teaches about â€Å"morally desirable attitudes and behavior† (4), and uses three women to help convey these principles of living.    At the outset of Oedipus Rex no female characters are present; the reader sees a king who comes to the door full of curiosity: â€Å"Explain your mood and purport. Is it dread /Of ill that moves you or a boon ye crave?† When the priest has responded that the people are despairing from the effects of the plague, the king shows sympathy for his subjects: â€Å"Ye sicken all, well wot I, yet my pain, /How great soever yours, outtops it all.† Thomas Van Nortwick in Oedipus: The Meaning of a Masculine Life : â€Å"We see already the supreme self-confidence and ease of command in ... ...nflicts of the Antigone.† In Sophocles: A Collection of Critical Essays, edited by Thomas Woodard. Englewood Cliffs, NJ: Prentice-Hall, Inc., 1966.    Segal, Charles. Oedipus Tyrannus: Tragic Heroism and the Limits of Knowledge. New York: Twayne Publishers, 1993.    Sophocles. Oedipus Rex. Transl. by F. Storr. no pag. http://etext.lib.virginia.edu/etcbin/browse-mixed new?tag=public&images=images/modeng&data=/texts/english/modeng/parsed&part=0&id=SopOedi    â€Å"Sophocles† In Literature of the Western World, edited by Brian Wilkie and James Hurt. NewYork: Macmillan Publishing Co., 1984.    Van Nortwick, Thomas.   Oedipus: The Meaning of a Masculine Life. Norman, OK: University of Oklahoma Press, 1998.    Watling, E. F.. Introduction. In Sophocles: The Theban Plays, translated by E. F. Watling. New York: Penguin Books, 1974.      

Pornography and Feminism :: Feminism Feminist Women Criticism

Pornography and Feminism    It is constantly surrounding us. It cannot be evaded. Pornography is an initial part of the entertainment mainstream. Whether it is in magazines, or in music, pornography is gender-prejudiced. The word pornography can be defined as the depiction of erotic behavior intended to cause sexual excitement.    Degrasion towards women is its only accomplishment. The poses they take and the acts they perform are all part of the discrimination that women face . The only thing pornography offers is negative effects on women. Pornography, whether on a page, in music, or on screen, is degrading to all females. Magazines, posters, and other materials portray women as something less than human. A women in Florida argued that she was harassed by her male co-workers who put up graphically sexual posters and calendars, some showing women being abused. Among the offensive materials was a poster with a frontal view of a nude women with a dehumanizing USDA choice printed on it. Also , a teacher in Canada asked the Ontario Human Rights Commission to order the removal of pornographic magazines from convenience stores on the grounds that they create a hostile environment for women. Even Playboy and Penthouse , two of the more popular menà ¾s magazines that actually contain insightful articles on current i ssues or events, degrade women. Psychologist Marty Mckay says that the only way to protect womenà ¾s rights is to prohibit the sale of skin magazines in corner stores. Men are not put into the same portion, and there in lies the discrimination. When speaking of pornography in action, X- rated videos are the first thing that comes to mind. A shop in downtown Toronto that sells dirty movies and frightening looking sex toys has Ultra Great Sex tapes for less than $25.30. One scene contains two men performing simultaneous anal and vaginal intercourse on one women. The obscenity law found in subsection 8 of section 163 in Canadaà ¾s Criminal Code says that a work is absence and illegal if one of its dominant characteristics involves the undue exploitation of sex. A Canada court created three rankings for obscenity. The first, any materials that mixes explicit sex and violence , or include children. The second, works that involves explicit sex and degradation that encourage violence or harm toward women. Finally, other sexual explicit materials is permissible because the obscenity law cannot à ¾inhibit the celebration of human sexuality.

Speech About Friendship Essay

Example of Short Speech About Friendship Good morning Sir and my fellow classmates. I am standing here to deliver an oration  speech about FRIENDSHIP and THE IMPORTANT ROLE THAT IT PLAYS IN OUR LIVES for 5 minutes. Firstly, let’s define friendship, WHAT IS FRIENDSHIP? †¦. well, friendship consists of true friends that can make you laugh when skies are the darkest , true friends that will even hurt you only if it’s for your own good, friends that will protect you under any circumstances and friends that will make you feel like you’re on the top of the world when you’re feeling crushed to the ground. My fellow audiences. Informative Speech About Friendship Have you ever noticed that when a friend is happy you find yourself happy too, even when it has nothing to do with you? A true friend is like a mirror. Do you know why ? its because they reflect yourself. When I say that, I mean by emotionally, spiritually and much more. When you’re happy, they’re happy and when you’re sad, they’re feeling pretty much the same way you’re feeling too. People nowadays , in this modern life have lost sight of what a true friendship and love  is. Friends do not have to be exactly the same, I mean, friends do have similarities but they also have their differences. The key to opening up the world of friendship is not just to focus on the similarities but to accept each other’s faults because true friends do not judge each other. Friends love unconditionally. They do have their little angry long moments from time to time but at the end of the day all is forgiven and forgotten. True friends are very rare to find bu t once you’ve found them, don’t let them go because not everyone has true friends even if they’re popular and famous. I hope all of you as my audience get the true meaning of friends because it’s wonderful to be with such amazing friends. Works Cited â€Å"Friendship and Reason.† Thinking about Friendship (n.d.): n. pag. Web. Horowitz, Rosalind. Talking Texts: How Speech and Writing Interact in School Learning. Mahwah, NJ: L. Erlbaum Associates, 2007. Print. â€Å"Speech on Friendship for Students in Simple and Easy Words.† Manuscript  Speech on Friendship for Students in Simple and Easy Words. N.p., n.d. Web. 27 Oct. 2016. Friendship from Wikipedia  https://en.wikipedia.org/wiki/Friendship

Emotions in Interpersonal Communications Paper Essay

Abstract In the Human Service field, interpersonal communication is between a client and human service professionals. Interpersonal communication is communication that between two people in a relationship and that, as it evolves, helps them to negotiate and define their relationship (Evans, Hearn, Uhlemann & Ivey, 2011). Human service workers use communication to build working relationships with clients. Emotions is an important factor when discussing interpersonal communication within a relationship. Human services must connect to client’s emotions to get a better understanding of how to assist them. â€Å"Emotional connection is thinking with the person rather for about them† (Listening Essentials 2010). Introduction Emotions in interpersonal communication are important role in building working relationship with clients. It is important for human service professional to maintaining eye contact, nonverbal behavior and listening to the clients. Human service workers understand the importance of maintaining working relationships with clients and avoids emotions that are not appropriate in conversations with them. My paper will explain the impact emotions in interpersonal communication, discuss obstacles an interviewer’s faces in dealing with clients and emotions and assess client’s cultural and impact it has on the interviewer. The impact emotions in interpersonal communications In the Human service field, emotions can impact the way human service workers ask questions and responses to clients. The human service worker can gain advantages of client’s emotions by using empathy. Empathy is listening to the client, sharing and understanding their concerns or feelings. Emotions  are the way feel or react to something someone has shared with using nonverbal communications. Client’s emotions reactions can have a negative or positive result if a human service worker can maintain appropriate body language and eye contact. An example of eye contact is looking at the client with your eyes will encourage he or she to keep talking (Evans, Hearn, Uhlemann & Ivey, 2011). Obstacles an interviewer’s faces in dealing with clients and emotions Cultures, gender and religious, are three obstacles interviewer has to prevail when conducting interviews with clients. The important obstacles that cause more problems for an interviewer are controlling clientâ⠂¬â„¢s emotions. The negative aspect of emotions it can cause clients to close the lines of communication with an interviewer. It can impact the listening skills of the client. If this happen then, the interview must gain control of the situation by changing the way the clients is feeling. It is important that an interviewer continue to learn new techniques or skills to overcome obstacles when dealing with clients emotions. â€Å"One strategy for persuading an individual, therefore, is to appeal to your level of knowledge and expertise with respect to the topic† (Interpersonal communication, 2012). Assess client’s cultural and impact it has on the interviewer Communication plays an important role in assisted client in finding solutions to their problems. There are different cultures, languages, religious and lifestyle, but communication can assist human service with meets the needs of all clients. There are many different cultures in the world, so human service workers have made sure they do research on clients before engaging in conversations with them. â€Å"Culturally competent service providers must take into the assessment the full range of factors that influence how any one individual service recipient behaves and communicates† (Cultural Competency and Diversity 2005). It is important for human services workers to learn more about the different cultures so you can help assist client that are from other cultures in understanding their needs. If human service workers continue to educate themselves, they will be able to assess clients from other cultures. Conclusion Emotions in interpersonal communication is another form communication that involve a client and human services worker in the human service field. Client’s emotions can be negative or positive result depending on if the  interviewer is maintained eye contact, body language and nonverbal communications. In the human service field, the interviewer must know how to gain control of client’s emotions by continuing to learn new skills and techniques. Finally, we live in the world where all cultures, genders or religious are different. People with different cultural backgrounds don’t just communicate differently; in many cases they also think differently (Floyd, 2012). We have to learn to give all cultures, religious and genders respect and continue to asking questions and avoid assumptions. Reference Cultural Competency and Diversity 2005., Beach, M.C., Price, E.G., Gary, T.L., Robinson, K.A., Gozu, A., Palacia, A., Smarth, C., Jenckes, M.W., Feuerstein, C., Bass, E.B., Powe. N, R, & Cooper, L, A. (2005). Cultural competence: A systematic review of health care provider educational interventions. http://www.getceusnow.com/portal/file/culturalcompetencyanddiversity.htm Evans, D., Hearn, M., Uhlemann, M., Ivey, A. (2012). Essential Interviewing: A Programmed Approach to Effective Communication. (8th Edition). Floyd, K. (2012). Interpersonal Communication. (2nd Edition). McGraw-Hill Company â€Å"Listening Essentials,† 2010, Films on Demand. Copyright 2012 by Films Media Group. Adapted with permission. https://ecampus.phoenix.edu/secure/aapd/Materials/IP/curriculum/social-sciences/BSHS385/Understanding_Feelings/story.html